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JOB DESCRIPTION
JOB TITLE : CUSTOMER SERVICE OFFICER
DEPARTMENT : CUSTOMER SERVICE
REPORTING TO : CUSTOMER SERVICE MANAGER
JOB SUMMARY
DUTIES & RESPONSIBILITIES
Follow up POD from Operations team
Scan POD to share drive
Send original POD to EH MY by courier or pass to truck driver.
Support CS teams closing JOB as per requirement
Record Monthly Report to Maersk , TBC , TOYOTA Tsuho, Ceva and more as CS team request
Issue Reimbursement letter
Support Accounting, Operation, forwarding to create Job sheet
Other assignments by HOD
REQUIREMENTS
Minimum Level of Qualification
Experiences in Logistics/Freight Forwarding field
Bachelors degree / University graduated in relevant field
Professional Skills
Fair to good command of spoken and written English
Multi-tasking
Positive thinking / attitude
Working effectively with others / Good teamwork
Personal Qualities
Good interpersonal communication
Accuracy
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